Description

Join our team:

Part of the Customer Excellence & Field Solutions (CE&FS) organization, the Business Resource Excellence team empowers Canadian businesses to thrive in a digital world. We pair rigorous financial oversight with world class workforce planning, using advanced analytics, precise forecasting, and collaborative budgeting to turn our most valuable asset—time—into exceptional customer experiences. Relentless improvement and innovation drive everything we do; we never settle for the status quo.

Here’s the impact you’ll make and what we’ll accomplish together:

You’re a strategic operator who thrives on understanding how things work—and then making them better. In this role, you'll lead the engine that matches technician supply to customer demand across Canada. You’ll collaborate with passionate teams from frontline employees to senior executives, ensuring that every customer appointment is met wit...