JOB SUMMARY 

The Manager, Marketing Support ensures the Marketing organization runs smoothly day‑to‑day, acting as a PMO who drives operational excellence. The role supports the VP Marketing, oversees Marketing Budget and contract tracking, builds job aids and SOPs, and coordinates communications so hotels clearly see—and can leverage—the work produced by the CALA Continent Marketing and shared services teams. 

We’re seeking a highly organized, solutions‑oriented Manager to keep our Marketing engine running smoothly. Acting as a light PMO- think of an air traffic controller for Marketing, you’ll set cadence, drive process discipline, and ensure operational excellence across Brand, Digital, Partnership, Loyalty and Field Marketing. You will own Marketing Budget and invoice tracking, publish clear job aids/SOPs for hotels, and coordinate communications so hotels can see—and use—the work we produce. This role partners cross‑functionally within Commercial Ser...