Take the next step in your career as a Renewal Sales Representative at MCI, a leader in customer experience solutions. Engage with customers nationwide and create positive interactions daily.
As part of MCI, you will manage customer calls, ensuring the delivery of high-quality service that supports renewals and enhances customer relationships. Your expert communication abilities will drive sales growth while utilizing advanced technology for efficient account management. The position offers pathways to advancement within the company, including opportunities in training and management.
Key Responsibilities:
• Professionally handle customer inquiries and calls
• Promote new products and upsell services effectively
• Utilize systems for claims processing and account management
• Maintain customer data integrity and records
• Achieve first-call resolutions through strong problem-solving skills
Requirements:
• High school diploma or equivalent required
• Experi...