Join our team as a Product Integrity Specialist, evaluating product complaints and adverse events in a supportive medical information role. Strong administrative and communication skills are essential for success.
This role involves reviewing cases, coordinating product retrievals, and managing follow-up calls to ensure client satisfaction. You will also create correspondence, prepare reports, and support the Medical Information group effectively. Attention to detail and proficiency in data entry will be critical as you interact with clients and manage product integrity inquiries.
Key Responsibilities:
• Perform case reviews for Product Complaints and Adverse Events
• Coordinate client company product retrievals
• Conduct outbound follow-up calls to gather information
• Provide letters in response to client requests
• Compile correspondence and reconciliation reports
Requirements:
• 1–3 years of administrative or data entry experience
• Fluent English prof...