Be a key player in the Member Experience team at Movati Athletic, ensuring every member feels welcome, comfortable, and healthy. This role demands excellent customer service skills and the ability to multitask effectively during interactions with guests.
As a Member Experience Specialist, you'll be integral in promoting the club's values and ensuring the delivery of top-quality service. Responsibilities include resolving member issues, managing retail operation interactions, and maintaining service excellence in all areas. Join a team committed to setting high standards in the fitness industry.
Key Responsibilities:
• Proactively handle and resolve member inquiries
• Offer outstanding service in cafe and pro-shop environments
• Ensure cleanliness and hygiene standards are upheld
• Stay informed on club programs and promotions
• Complete all transactions and administrative tasks diligently
Requirements:
• High School Diploma or equivalent preferred
• 1+ yea...