**About the Role**
At Uber Delivery, merchant experience is at the heart of our support strategy.
As the business scales rapidly, ensuring that merchants receive timely, effective, and high-quality support is critical to long-term success.
That's where the **Merchant Program Manager - Strategic Projects** comes in.
This role requires a strong balance of project ownership, analytical thinking, stakeholder engagement, and operational execution.
You'll operate as a highly accountable project manager, taking full ownership of strategic initiatives that directly impact the merchant support experience.
From defining project scope to execution and optimization, you'll be responsible for driving results that enhance every stage of the merchant lifecycle.
**What you'll do**:
- Lead the execution of strategic projects that impact the merchant support experience-ensuring seamless delivery, from planning to execution to post-launch optimization.
- Act as the ...