Join TELUS as a Messaging Systems Specialist, responsible for ensuring reliability in SMS, MMS, and Voicemail services. Use your strong technical skills to enhance critical communication platforms for millions.
This pivotal role involves lifecycle management and operational support for messaging services while leading the modernization of systems. You will respond to incidents, troubleshoot issues, and implement solutions that enhance service reliability. Collaborate with vendors and internal teams to develop automation and monitoring capabilities that address problems proactively.
Key Responsibilities:
• Provide operational support for messaging platforms
• Engage in 24/7 incident response and troubleshooting
• Implement configuration changes during maintenance
• Facilitate service reliability improvements
• Test and prove new technologies in the lab
Requirements:
• Bachelor's degree in relevant field or equivalent experience
• 7+ years in telecommunicati...