Role purpose This is a high profile, exciting and challenging role to lead the technology function in Mexico Insurance, whilst maintaining high levels of customer service, and building a cooperative culture. Mexico Insurance’s primary focus is its Life Insurance and General Insurance arms which are manufactured by HSBC and distributed by our partners and brokers via multiple channels. The role holder will lead and drive HSBC Insurance Technology in meeting its business objectives through the delivery of all Technology services. Drive strategic technology planning and transformation execution (including merger and acquisition activities), as well as day to day operations and initiatives to align to the business and global technology function priorities. Drive continuous improvement of the technology operating model including organisation, people and process (Ways of Working) to effectively control and manage all technology resources (people and financial) to maximise benefit to the busi...