Overview

This role focuses on the administration, support, and optimization of enterprise file transfer and middleware platforms. The Middleware Administrator ensures the reliability, security, and efficiency of file exchange systems across a distributed, global environment.

The position involves close collaboration with international teams and participation in 24/7 operational support, including on-call rotations.

Key Responsibilities

• Administer and support file transfer and middleware platforms.
• Collaborate with global teams to manage systems across multiple regions.
• Participate in on-call rotations, including off‑hours and weekend support.
• Provide follow‑the‑sun support across different time zones.
• Manage and support managed file transfer solutions (e.g., IBM Sterling suite).
• Support and troubleshoot file transfer protocols such as FTP, SFTP, PeSIT, and secure transfer mechanisms.
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