Overview

Job Summary

Install Werfen Middleware and clinical IT products and implement those solutions across all business units within Werfen Spain and Portugal. Work with the Werfen IT Product Managers to create, manage, support and deploy IT project plans. Train customers and other Werfen employees, when necessary, in all Middleware IT products available from Werfen.

Responsibilities

Key Accountabilities

• Knowledge of workflows in clinical analysis laboratories and mainly in Coagulation, Hemostasis, Autoimmunity and ACDx

• Installation of Werfen Secure Network Solutions, liaising with relevant Werfen and customer staff as needed to progress projects all the way from design through to installation.

• Ensure implementation are in compliance with company policies and best practices. • Ensure customer satisfaction on services.

• Review implementation success KPIs

• Maintain accurate and...