Join a team dedicated to maximizing mining efficiency as a Technical Service Representative. Provide essential support for electric rope shovels and ensure exceptional customer satisfaction in your role.
Operating out of Fort McMurray, you will assess equipment needs through technical audits and collaborate closely with customers for reliable operations. This position combines electrical expertise and customer service to foster strong client relationships. Flexibility and attention to detail will be crucial.
Key Responsibilities:
• Perform technical audits and equipment evaluations
• Eliminate shovel downtime through effective support
• Arrange customer visits while documenting outcomes
• Communicate technical recommendations to clients
• Work with parts teams to fulfill equipment needs
Requirements:
• Extensive electrical or mining industry experience
• Customer service expertise is a must
• Knowledgeable about Electric Rope Shovel machinery
• Sieme...