Join Toromont Cat as a Mining Technical Support Specialist, delivering superior technical assistance for Caterpillar Mining products. This full-time role emphasizes safety and efficient problem-solving.
In this position, you will aid Mining Heavy Equipment Technicians with after-sales services while ensuring strong relationships with Caterpillar. Your experience and technical skills will empower you to analyze and resolve product issues while supporting ongoing training initiatives. This collaborative role includes regular communication and reporting on product performance.
Key Responsibilities:
• Support Toromont Cat mining service operations actively
• Serve as the key liaison with Caterpillar's departments
• Perform detailed failure analysis and reporting
• Stay updated on the Caterpillar Mining Product Line
• Develop technical documentation and provide training sessions
Requirements:
• Valid Heavy Equipment License or related experience
• At least 5 ye...