Desired Competencies (Technical/Behavioral Competency)
Must Have
5+ years in IT operations, event management, or network monitoring
3+ years of hands-on experience with IBM Netcool/OMNIbus, DASH, and at least one of: Netcool/Impact, IBM Network Manager
Strong understanding of ObjectServer architecture, probe/gateway configuration, and Netcool automation (triggers, procedures)
Experience with SQL-like ObjectServer queries and Impact policy language (IPL)
Familiarity with enterprise network protocols and infrastructure monitoring concepts Key responsibilities/Expectations from the Ro
leSenior Netcool Suite of products Support Engineer is responsible for the administration, support, and stability of the IBM Netcool product suite, including Omnibus, Impact, DASH, Reporter, Probes, and Network Manager (ITNM), within a large-scale enterprise environment. This role serves as the primary technical escalation point, ensuring the platform delivers reliable event management a...