πŸ”” Get instant job alerts delivered to your inbox! Set up your first alert β†’
πŸ“ Local Job Near You

NOC Operations Administrator I

🏒
QNX Software Systems
πŸ“ Waterloo, Canada
πŸ“
Location Waterloo
πŸ“…
Posted March 23, 2026
πŸš—
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

πŸ“‹
Job Description

Worker Sub-Type:

Regular

Job Description:Β 

POSITION SUMMARY

  • Shift-based role in a 24x7x365 facility
  • Monitor BlackBerry Infrastructure and Services
  • Coordinate Incident Response
  • Remediates issues where possible
  • Implement Structured Changes
  • Document Events
  • KEY RESPONSIBILITIES

  • Monitor the BlackBerry Infrastructure using a variety of tools and react to alerts
  • Log alerts and relate them to an incident or a Change
  • Be aware of resolution targets for all Services
  • Engage relevant Support Teams and work with them as a team until the incident is resolved
  • Be prepared to escalate an issue to Management in order to drive resolution
  • Document and record steps taken towards resolution of an incident and add this to the knowledge database for future referral.
  • Perform maintenance tasks to ensure continuous delivery of BlackBerry Services
  • Act as the...
  • Apply for This Job

    Submit Application

    Quick and secure application process

    πŸ“ Location Details

    πŸŒ†
    City
    Waterloo
    πŸ—ΊοΈ
    Country
    Canada
    πŸš—
    Commute
    Local Area

    πŸ” More Jobs Nearby

    Explore other opportunities in Waterloo

    View Local Jobs