Nordic Speaker Customer Service Representative

About the job Nordic Speaker Customer Service Representative

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Norwegian? This is your chance to work as a customer representative for one of the Big Five IT companies!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

What you will bring:

• Fluency in Norwegian
• Advanced English knowledge
• Familiarity with iOS and/or MacOS,...