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O2C Specialist Customer Service with Italian

🏢
Elanco
📍 Warsaw, Poland
📍
Location Warsaw
📅
Posted July 01, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities:

  • Process all manual orders received via phone, fax, and email, prioritizing urgent requests and managing customer complaints effectively.
  • Manage and support the billing process, analyze account discrepancies, and proactively engage with customers for collections.
  • Track and resolve all customer disputes regarding billings, credits, or payments.
  • Monitor and resolve sales order and sales interface issues (IDOCs).
  • Support local O2C projects and contribute to continuous process improvements within the team.

    • What You Need to Succeed (minimum qualifications):

  • University degree or equivalent work experience.
  • A minimum of 2-3 years of experience in an O2C or Finance function with knowledge of customer service and experience in identifying and delivering process change.
  • Proficient in English and Italian; Experience with SAP O2C Module.

    • What will give you a competitive...

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    📍 Location Details

    🌆
    City
    Warsaw
    🗺️
    Country
    Poland
    🚗
    Commute
    Local Area

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