Become our Onsite IT Support Engineer and manage digital workplace systems. Deliver exceptional desktop support while maintaining hardware and software environments for enhanced operational efficiency.
This role calls for an experienced professional with 3 to 5 years in desktop support. You'll be the backbone of technical assistance for desktops, laptops, and mobile devices while managing complex system interactions. Your skills will include troubleshooting capabilities and user training deliveries.
Key Responsibilities:
• Execute technical support for desktops, mobile devices, and peripherals
• Install, configure, and troubleshoot Windows and macOS systems
• Liaise between IT and users for support collaboration
• Handle hardware lifecycle processes and inventory control
• Contribute to IT service management documentation
Requirements:
• 3+ years of desktop support experience
• Expertise in Windows 10 and 11 operating systems
• Proficient in Microsoft A...