Qualifications

• High School diploma
• Proven track record of delivering exceptional customer service, showcasing your ability to understand and meet customer needs
• Sales orientation with proven closing skills is a plus
• Previous experience or knowledge of Medicare and Individual Health Insurance Plans preferred
• Experience in outbound call center operations is advantageous, highlighting your familiarity with proactive customer engagement
• Active user of Outlook, Microsoft Teams, technology navigation, CRM database use or similar systems; must be an avid user of technology
• Effective communication is key. Strong oral, written, and presentation skills are essential for successful interaction with customers, clients, and team members
• Ability to think critically and make informed decisions in a fast‑paced, dynamic environment
• Knowledge of basic sales techniques and a keen understanding of custome...