🔔 Get instant job alerts delivered to your inbox! Set up your first alert →
Home › Jobs Near Mexico › Operations Agent - Americas
📍 Local Job Near You

Operations Agent - Americas

🏢
OTS Globe
📍 76, Mexico
📍
Location 76
📅
Posted June 03, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Job description

We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.

Main responsibilities:


  • Attention to general requests from clients/tour operators.

  • Receive customer calls via mail and phone of incidents for products and services, prioritize them and solve them or coordinate them accordingly to other departments when necessary.

  • Ensure customer satisfaction through courteous and effective communication, problem solving and efficient processes.

  • Diagnose and resolve issues.

  • Track issues escalated and followed up to keep clients/users informed.

  • Research and respond questions using available information resources (knowledgebase, other available tools).

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    76
    🗺️
    Country
    Mexico
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in 76

    View Local Jobs