Elevate your career as an Operations Analyst at RBC in Toronto, Canada. This role requires expertise in monitoring batch applications and providing production support across multiple platforms.
In this permanent position on the Production Services Team, you will oversee batch job flows using Zeke scheduler in a 7x24x365 environment. Your responsibilities involve identifying and resolving production issues swiftly while utilizing tools like JIRA and ISPF. The role demands strong organizational skills and a dedication to service excellence across various platforms like z/OS and Windows.
Key Responsibilities:
• Monitor batch job flows using ZEKE across platforms
• Identify production issues to provide timely solutions
• Engage support personnel for technical problem resolution
• Maintain JIRA reports and other project documentation
• Implement application changes and verify success
Requirements:
• Undergraduate degree in IT or related field
• Change managemen...