# Operations Analyst, Production ServicesRBCpermanentToronto, Canada57 viewsPosted March 1, 2026## Job DescriptionWhat is the Opportunity?As an Operations Analyst on the Production Services Team, you will be responsible for the monitoring and processing of batch/onlineapplications across the multiple platforms that reside in the Ontario Computer Centre on a 7x24x365 basis using Zeke scheduler. Theseapplications can reside in any one or multiple number of IBM z/OS mainframe environments.. You will be actively involved in handlingproduction problem situations and applying changes to the z/OS application environment.What will you do?Monitor production batch job flows across all platforms (z/OS, VSE, HP, UNIX, Windows, ISeries) using ZEKE, **MVS**/ISPF for all processing environments (Ontario, Quebec, British Columbia, Investor & Treasury Services, US Wealth Management)Ensure problems are quickly identified through review of Zeke monitoring, inbound calls, emails or tickets while providing...