Operations Manager 1

Reports To

Associate Director/Director/Managing Director Operations

Position Summary

Responsible for delivering efficient and professional management to a prescribed portfolio of properties. A fundamental requirement of the position is to manage an annual operating and capital budget while maintaining a high level of resident satisfaction, in accordance with CAPREIT policies and guidelines.

Responsibilities

Management

• Staffing of appropriate office hours
• Approve/reject leases
• Follow up with assistance of Revenue Specialist on rent collections (AR)
• Manage renewals process
• Explore ancillary revenue opportunities (ie. parking/lockers)
• Take action on vacancy
• Ensure tenant file compliance
• Leases
• Letter of Acknowledgements (LOA)
• Applications, etc
• Ensure that work orders are completed in a timely ...