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Operations Manager - Mortgage/Call center Operations

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U.S. Bank
πŸ“ Chennai, India
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Location Chennai
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Posted July 08, 2026
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Commute Local Area
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Job Description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atβ€”all from Day One.

**Job Description**

+ Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
+ The Operations Manager is responsible for leading a team of approximately 11 Business Risk Specialists (Quality Management testers) performing call monitoring and Loss Mitigation testing across multiple default servicing functions.
+ This role provides oversight to ensure accuracy, completeness, timeliness, adherence to procedures, and compliance with applicable laws and regulations.
+ The Operations Manager is accoun...

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πŸ“ Location Details

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City
Chennai
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Country
India
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Commute
Local Area

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