Take on the role of Operations Supervisor at Tim Hortons in Black Diamond, AB, focusing on team management and delivering exceptional guest experiences. Your leadership will form the backbone of successful shifts.
As an Operations Supervisor, you will oversee team activities to ensure that operational standards are met while providing excellent guest service. This position requires strong communication skills, team motivation, and a commitment to maintaining a clean and welcoming environment for all guests.
Key Responsibilities:
• Supervise team members and facilitate shift operations
• Address any guest or team issues in a timely manner
• Guide team members with clear and constructive direction
• Promote a positive, energetic workplace culture
• Ensure compliance with operational and service standards
Requirements:
• Customer service experience preferred
• Quick service experience is an asset
• Outgoing and friendly attitude
• Previous team manageme...