Location
chihuahua
Posted
June 05, 2026
Commute
Local Area
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Job Description
Position Summary: Provides second level support for AutoZone Store Technical Support concerning
store system issues. Handles problems of a sensitive nature or that require
extensive research to resolve. Provides phone resolution, hardware replacement
and dispatch of on-site technician if necessary. Job Responsibilities- Other duties may be assigned:
β’ Provides phone resolution, troubleshoot, configures, and verify operation
status of devices, and store specific system.
β’ Handles problems of sensitive nature or requiring extensive research to
resolve.
β’ Follows documented escalation procedures when needed and thoroughly
document all activities in tickets.
β’ Provide superior service through fast and prompt interaction with other
groups of support. Skills and Requirements: β’ Level of formal education: A high school diploma or equivalent (G.E.D.),
may include specialized or vocational courses.
β’ Area of study: Information Technologies / Computer Scien...
store system issues. Handles problems of a sensitive nature or that require
extensive research to resolve. Provides phone resolution, hardware replacement
and dispatch of on-site technician if necessary. Job Responsibilities- Other duties may be assigned:
β’ Provides phone resolution, troubleshoot, configures, and verify operation
status of devices, and store specific system.
β’ Handles problems of sensitive nature or requiring extensive research to
resolve.
β’ Follows documented escalation procedures when needed and thoroughly
document all activities in tickets.
β’ Provide superior service through fast and prompt interaction with other
groups of support. Skills and Requirements: β’ Level of formal education: A high school diploma or equivalent (G.E.D.),
may include specialized or vocational courses.
β’ Area of study: Information Technologies / Computer Scien...