Order Entry (Temporal)
Responsibilities
Order entry support across Gdl Customer Service team.
Process daily customer quotes and firm orders through Oracle and JDE.
Filing Customer Profiles for new orders, quotations and shipments based in the Record Retention.
Index documents in Onbase.
Weekly update new shipping dates in Oracle.
Maintain monthly KPIs, collect data and keep KPIs up to date.
Acknowledge orders and shipping.
Support other BUs during CSR transitions, training, vacations, disease and peak season.
Support Management and CSRs.
Requirements
Bachelor's Degree in International Business, Marketing or Engineering.
Ability to work under pressure, respecting deadlines and delivery results.
Customer Service background.
Export knowledge a plus.
Computer knowledge (Oracle, JDE or any other ERP experience a plus).
Superior communication and organizational skills.
Equal Opportunity Employer
Copeland is an Equ...