Join our dynamic team as a Business Order Administration & Customer Service Professional! Be at the heart of our customer experience, managing critical order processing operations and ensuring seamless delivery of products to our valued clients.
What will you do?
* Oversee order processing workflows to guarantee timely and accurate delivery of services to customers
* Partner with sales and logistics teams to troubleshoot order issues and improve operational efficiency
* Track order status and keep customers and stakeholders informed with clear, proactive communication
* Review order processing data to spot trends, identify bottlenecks, and recommend actionable improvements
* Administrative tasks related but not limited to:
+ Booking orders into SAP
+ Updating Customer Relationship Management (CRM) system SalesForce.com
+ Using Microsoft SharePoint tool...