Outbound Sales Reps at RUI are responsible for contacting existing and new customers regarding upgrades to their Internet services. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment.
**Essential Duties and Responsibilities: (Other duties may be assigned)**
- Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or regain customers.
- Deliver prepared sales pitch, reading from scripts that describe products or services, to influence potential customers to purchase a product or service
- Listen to customer concerns with the goal of identifying the causes of the problem
- Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers
- Obtain customer information and enter data into various CRM systems
- Comply with federal and state regulations, as well as company and cl...