About the Job

Sanofi is seeking a visionary Patient Experience Tech Innovation Engineer to lead the evolution of our Patient Support Services (PSS) platform – a mission‑critical ecosystem that touches thousands of patients across their entire healthcare journey.

In this role, you’ll design and deliver next‑generation AI‑powered solutions that make a tangible difference in patients’ lives. From treatment discovery to long‑term adherence, you’ll architect intelligent digital experiences that remove barriers, personalize engagement, and improve health outcomes. You’ll leverage cutting‑edge AI/GenAI, Salesforce Health Cloud, AWS, and emerging digital health platforms to solve real‑world challenges.

Main Responsibilities

• Lead and evolve the end‑to‑end PSS platform innovation roadmap, ensuring alignment across Pre‑Rx and Post‑Rx journeys.
• Architect and drive next‑generation platform capabilities that unify patient, provider, and program dat...