Join FYidoctors Sarnia as a Patient Services Specialist, where you'll enhance patient care and experiences through exceptional support and teamwork in an engaging work environment.
FYidoctors is seeking a dedicated full-time Patient Services Specialist to manage patient relations and assist with clinic functions. This role includes check-in management, appointment coordination, and providing customer support while ensuring smooth clinic operations.
Key Responsibilities:
• Greet patients and manage check-in/check-out processes
• Execute pre-testing to assist in eye care
• Organize appointments and prepare billing documentation
• Handle eyewear pickups and perform minor repairs
• Provide exceptional customer service ensuring patient satisfaction
Requirements:
• Prior retail experience considered an asset
• Strong technology and MS Office skills
• Excellent interpersonal and communication abilities
• Adaptable team player with a growth mindset
• Capa...