Under the supervision of the Service Director, the PDI Manager is primarily responsible for managing an efficient and profitable detailing operation. He or she will fulfill this mission by operating the workshop at full production capacity, controlling costs, maintaining good employee relations, setting and achieving sales targets, keeping service records up to date, and meeting profitability goals.

Requirements and Skills:

• A recognition that customer satisfaction and service quality are the dealership’s top priorities, and the ability to convey these values within the department.
• In-depth knowledge of all aspects of the detailing department.
• Excellent marketing and sales skills, offering detailing services tailored to the needs of customers and advisors.
• The ability to listen and communicate effectively, both orally and in writing, with various internal and external stakeholders.
• High level of autonomy in managing ...