People & Culture Functional Analyst | ServiceNow Authorization to work in Canada is required for this role.

Responsibilities

Act as technical P&C subject matter expert for both new and reoccurring initiatives to ensure seamless and on-time delivery (incl. intake, analysis, prioritization, deployment planning, testing, test management, tracking, progress reporting and implementation) for ServiceNow

Field & direct requests from cross-functional partners for new or changed digital enhancements through our formalized intake process to ensure alignment with our strategic goals for prioritization

Translate business requirements into functional requirements and influence requirements to reflect ServiceNow capabilities

Conduct root cause analysis and research to provide solution recommendations to peers & stakeholders

Partner with People Technology teams to configure solution, ensuring compliance with relevant HR program/policy/procedures