Take on a vital role at Permacon as a Customer Experience Representative in Metcalfe. Focus on customer needs, providing efficient support for orders and inquiries every day.
In this position, you will ensure high levels of client satisfaction by answering questions and resolving issues promptly. Responsibilities include processing orders, managing payments, and maintaining strong relationships with both customers and internal teams. Exceptional detail orientation is required to perform effectively.
Key Responsibilities:
• Assist with product questions and complaints
• Enter orders for delivery via different channels
• Process payments and accurately issue credits
• Compile and send open order reports
• Ensure invoices are precise and timely delivered
Requirements:
• High school diploma or comparable experience
• Strong attention to detail and math skills
• Proficient in Microsoft Office suite
• Good organizational and problem-solving abilities
• ...