Enhance your software skills at PerseusPay as a Technical Support Developer. Combine software engineering and customer support in a critical role ensuring smooth payment processing.
In this unique role, you will blend software development with proactive customer support. As a key team member, your responsibilities include monitoring production, triaging issues, and resolving technical problems for dealer customers. With 3+ years of experience in technical support, your skills in C#/.NET and SQL will be essential in diagnosing complex issues.
Key Responsibilities:
• Monitor production issues and transaction flows
• Triage support requests from dealers and internal teams
• Write and run diagnostic SQL queries to validate data
• Document fixes and recurring issues in the knowledge base
• Participate in post-incident reviews and improve processes
Requirements:
• 3+ years in technical support or software development
• Strong experience in C#/.NET and SQL queryi...