Step into the role of IT Support Analyst at Piston Group in Mississauga, ON. Utilize your experience in managing IT infrastructure and supporting end-users effectively.
This position at Piston Group involves critical responsibilities, including managing Microsoft Active Directory and responding to IT incidents using ServiceNow. If you possess strong diagnostic skills and a comprehensive understanding of networking technologies, you will excel in this role that values proactive support.
Key Responsibilities:
• Administer and support Microsoft Active Directory functionalities
• Troubleshoot and resolve hardware and software issues daily
• Maintain wired/wireless network connectivity and apply updates
• Manage security patches and support backup processes
• Assist with mobile device support and A/V tools administration
Requirements:
• 3+ years of IT support experience required
• High School Diploma or GED mandatory, degree preferred
• Knowledge of VMware, ...