Responsibilities

Own and drive cascaded functional quality objectives (R/1000 and CPU) by identifying, escalating, and resolving chronic and new warranty concerns. Lead and oversee Issue Resolution and Insights System (IRIS) warranty binning and analysis. Lead and support cross‑functional teams to identify root causes, implement effective corrective actions, and drive sustainable process improvements for function concerns. Prepare and present structured problem‑solving documentation to support issue resolution in collaboration with cross‑functional teams (e.g., CCC 6‑Panel, 8D, A3, 5‑Why, Fishbone). Document problem solving progress using Single‑Issue Management & Problem‑Solving Nexus (SIMPSN) system. Support and present issue findings in plant quality meetings, Functional Quality Reviews (FQR), Director Quality Reviews (DQR), and Vehicle Quality Reviews (VQR) as necessary. Serve as the Product Development representative for urgent plant containment activities such as Stop Sh...