Job Summary:

This role serves as the lead of the operational support team for At-Large Policy Support working under the guidance of the Manager of Policy Development Support and At-Large Regional Affairs. You will lead a dedicated team in providing administrative, project management, and procedural guidance to the At-Large community (including the ALAC, RALOs, and individual Internet user representatives). Key responsibilities include ensuring the on-time delivery of operational projects, ensuring streamlined and efficient operations that facilitate effective community collaboration, and advising senior management on communication tools and workflow improvements.

Key Responsibilities & Duties:

●Team lead capacity - provide overall direction for the ALAC/At-Large operations team, in collaboration with the At-Large Policy Development Support function, overseeing day-to-day operations and fostering a culture of continuous internal improvement.