Patrique Mercier Recruitment FR is excited to offer an exceptional opportunity for a Polish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role includes a fully paid relocation package, providing an ideal chance for passionate customer service professionals eager to advance their careers while experiencing a new culture.

Responsibilities

• Provide high-quality customer service to Polish-speaking customers across multiple communication channels such as phone, email, and chat.
• Assist customers with inquiries related to products, orders, returns, and general support.
• Efficiently resolve customer issues and complaints to ensure satisfaction.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with other teams to improve processes and enhance the customer experience.
• Engage in continuous learning to increase product knowledge and customer service skills.
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