Mercier Consultancy MD is pleased to offer exciting opportunities for Polish Speaking Customer Support Representatives with paid relocation to Sofia. This role is perfect for individuals fluent in Polish who are eager to advance their careers in customer support while experiencing life in a vibrant city. As a customer support representative, you will be responsible for providing exceptional assistance to our Polish-speaking clients, ensuring their satisfaction and resolving any issues promptly and professionally.

Key Responsibilities

• Deliver excellent customer support to Polish-speaking customers through phone, email, and chat channels.
• Respond effectively to customer inquiries about products, services, and account issues.
• Resolve complaints and troubleshoot problems to ensure a positive customer experience.
• Maintain detailed and accurate records of all customer interactions.
• Collaborate with teams to improve customer service pr...