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Job Description
Description
Our Mission
We are currently looking for a Concession Manager for our Corner Pomellato located in Gallerie La Fayette, Paris. She/he will be responsible for the achievement of the sales objectives and will build and coach highly motivated sales teams in order to deliver exceptional service to the customers.
Your Opportunity
Manage the boutique in order to achieve sales objectives and KPI’s, ensuring to spend most of the time on the shop floor with sales team and clients
Concur to the definition of action plans related to the mystery shopping results and ensure their implementation
Coach constantly sales teams on extraordinary service, selling skills and attitude to deliver an unique shopping experience
Resolve client concerns/disputes/complains while assuring the client satisfaction is pursued
Ensure the ethical behavior of the store team and integrity tow...