Key Responsibilities

· Own assigned portfolio across Products and DPD Buckets with end-to-end accountability

· Maintain and drive assigned portfolio P&L performance

· Drive collection and recovery outcomes through Call Center, FOS, Legal and Digital channels

· Monitor Roll Back, Roll Forward and Stable movement trends

· Conduct regular portfolio reviews and identify leakage areas

· Review collection efficiency, contactability and PTP performance

· Recommend strategy interventions and treatment changes

· Visit high-value portfolio cases and critical locations wherever required

· Drive closure of escalated and strategic accounts

· Ensure portfolio targets, governance and compliance adherence

Eligibility / Qualification

· Graduate / Postgraduate in Business Administration, Finance or related field

· MBA preferred

· Collections / Analytics certification added advantage

...