Mercier Consultancy is thrilled to announce an opening for a Portuguese Speaking Client Support Specialist to join our dynamic team! In this important role, you will provide exceptional support to our Portuguese-speaking clients, ensuring their inquiries are handled professionally and efficiently. Your fluency in Portuguese will be essential in building strong relationships and enhancing client satisfaction.

As a Client Support Specialist, your responsibilities will include troubleshooting client issues, providing detailed product information, and ensuring seamless communication across various platforms. We are seeking passionate and proactive individuals who excel in customer service and thrive in a collaborative environment.

Responsibilities

• Assist clients in Portuguese through various channels, including phone, email, and live chat
• Effectively address client inquiries and concerns regarding our products and services
• Document client inte...