Support financial institutions as a Post-Go-Live Financial Systems Specialist, focused on enhancing customer experience post-implementation. Your expertise will drive effective communication and training for financial solutions.
This role demands a minimum of 3 years in supporting investment management systems, where you will assist clients in navigating the Charles River Investment Management Solution. Responsibilities include assessing client needs, providing user training, and documenting enhancements to the application. You will also engage in basic project management and improve workflows by delivering consultative guidance based on customer feedback.
Key Responsibilities:
• Assist with post-go-live system coordination
• Provide client-specific consultative guidance
• Analyze workflows to identify opportunities
• Contribute to defect resolution and validations
• Conduct informal training sessions for end users
Requirements:
• 3+ years in financial system...