Horizon is seeking a Technology Alignment Manager (TAM) in Saskatoon, Saskatchewan to manage client server infrastructure and maintain high service delivery standards.
In this important role, you'll be responsible for nurturing client relationships while overseeing their networks. Your technical and business acumen will drive proactive solutions, ensuring high levels of client satisfaction and effective incident management. Regular audits and health checks will be paramount for success.
Key Responsibilities:
• Develop lasting client relationships and manage expectations
• Conduct regular supervisory network reviews
• Lead proactive IT management education for clients
• Implement Horizon's technology standards effectively
• Collaborate with vCIO for technology evaluations
Requirements:
• Bachelor's degree or diploma in IT or relatable field
• Significant experience in managed services
• Proficient in network infrastructure management
• Exceptional com...