Become a cornerstone of FundGuard's customer success initiative as a Principal Consultant II in Toronto. This full-time role involves overseeing client implementations of our cloud-native investment accounting platforms.
You will take on a hands-on approach, managing the entire process from project planning to ensuring successful go-lives. Your expertise will provide clients with critical insights on product capabilities while fostering strong relationships with their teams. You'll be tasked with addressing client concerns effectively, thereby enhancing overall satisfaction.
Key Responsibilities:
• Manage the end-to-end client implementation process
• Serve as a subject-matter expert in implementations
• Educate clients on best practices for the accounting system
• Resolve complex issues reported by clients
• Collaborate with engineering and product management teams
Requirements:
• 10+ years' experience in Investment Accounting or FinTech
• Demonstrated cl...