Principal Delivery Manager

Global Software consultancy, Toronto (hybrid)

As a Principal Delivery Manager, you will be accountable for leading the delivery capability for the Sector in the Digital Services business unit, working closely with delivery managers to ensure successful and efficient delivery of multiple engagements across an account portfolio. You will empower and support teams to perform well, learn and grow in a manner that is consistent with company values. You will strengthen and ensure successful delivery across engagements that will benefit us in winning new business with existing customers. Own a sector view of demand for people and works with BU Operations to manage our delivery capability. You will have oversight and support Customer Success, investing in client relationships from a delivery perspective as a trusted advisor to address business problems through digital delivery. As this is a senior management role, you will also be expected to ta...