Lead strategic customer collaborations as a Principal Technical Account Manager at Black Duck Software, Inc. in a role focused on application security and DevSecOps support.
As a Principal Technical Account Manager, you will be a key player in enhancing customer experience and ensuring the seamless adoption of our application security solutions. This position requires strong collaboration with customers to integrate Black Duck technologies into their CI/CD workflows, helping to manage software risk and optimize development efficiency.
Key Responsibilities:
• Prioritize and resolve technical product issues for customers
• Provide compliance and regulatory guidance to industry clients
• Deliver role-specific training for various development teams
• Drive integration of solutions into CI/CD pipelines
• Advocate for customers and orchestrate resources effectively
Requirements:
• 12+ years in a customer-facing technical role
• Strong knowledge of application se...