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Job Description
Ready to be a Titan?
You will become an important member of the Pro Product Excellence team, influencing the company's continued success, and helping shape the future of the service industry. You will actively manage and develop a portfolio of residential and commercial service companies, playing a key role in ensuring company revenue and customer success.
What you’ll do:
Manage a book of business in partnership with core ServiceTitan Customer Success Managers, focused on driving Pro Product success, retention, and return on investment.
Analyze product adoption data and account trends related to Pro Products to identify actionable insights, customized solutions, and potential risks.
Evolve and diversify your Pro Product knowledge enabling your ability to handle a variety of customer questions and assess product fit.
Cultivate a strong partnership with the Pro Implementation and Pro Account Mana...