At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role The Process Documentation Expert position focuses on serving as the knowledge extraction and translation expert for the organization. This role involves conducting discovery sessions with busy stakeholders, asking the right questions to capture complete process information in single sessions, and transforming that knowledge into documentation so clear that new employees can follow it perfectly on their first try while owning the entire documentation lifecycle from discovery to delivery. Key responsibilities - Conducting discovery sessions with cross-functional stakeholders including analysts, managers, and leads to extract complete process information through structured questioning, ensuring all necessary details are ...