Elevate Group Benefits Operations at Manulife as a Process Improvement Consultant. Bring your Six Sigma Black Belt expertise to dramatically enhance operational effectiveness through targeted improvement initiatives.
In this pivotal role, you will report to the Manager, Process Transformation, with a focus on delivering measurable operational results. Your responsibilities will include leading data-driven problem-solving sessions and refining existing processes for scalability and sustainability. You will work closely with various teams to optimize workflows and drive meaningful change.
Key Responsibilities:
• Identify high-impact initiatives to enhance GB Operations
• Execute DMAIC methodology to resolve operational challenges
• Lead value stream mapping efforts to eliminate waste
• Define metrics and control plans for ongoing evaluations
• Collaborate with teams to realize automation opportunities
Requirements:
• Certification in Six Sigma Black Belt requir...